Student Housing

Top Channels for Communicating with Students – with Mellissa Taylor

During her tenure at COCM, Mellissa Taylor quickly became known among students as The Housing Lady. So, what did she learn as the face and voice of student housing at the University of Alabama at Birmingham? How have those lessons around communicating with students carried over to her current role in higher ed?Mellissa serves as…

Perspectives on Student Housing Facilities and Operations – Recorded LIVE at the 2019 Annual Meeting with COCM Assistant Directors

What all is involved in running a student housing site? And who are the people behind the scenes managing and operating all the jobs that need to get done? During the 2019 COCM Annual Meeting, we sat down with four assistant directors – with various roles, including building operations, maintenance, business operation, and residence life – to learn from their experiences and stories.

21st Century Challenges Facing Higher Education – with Brian Mitchell

Join the Conversation Podcast 21st Century Challenges Facing Higher Education – with Brian Mitchell There is no doubt that institutions of higher learning face a number of challenges, not the least of which is an unsustainable financial model. Tuition, fees, room and board no longer pay the bills—despite sticker prices as high as $72K a…

How I Got into Student Housing – with Jeremy Biddy

Join the Conversation Podcast How I Got into Student Housing – with Jeremy Biddy Many professionals in the world of student housing began as RAs, gaining exposure to the industry as college students and eventually realizing the opportunity to pursue a career in the space. But what if you weren’t a resident assistant in college?…

How I Got Into Student Housing: Kelly Podach Francis

Join the Conversation Podcast How I Got Into Student Housing – with Kelly Podach Francis When a residence hall comes in under budget, that money can be invested in the building itself. But how do you make decisions around what improvements to prioritize? Kelly Podach Francis designs an action plan based on student feedback, and…

Driving Innovation at the Urban Research University

Join the Conversation Podcast Driving Innovation at the Urban Research University – with Harlan Sands How can an urban research university serve as an anchor for its community—attracting employers and giving talent a reason to stay in the city after graduation? Harlan Sands believes that the key is to serve as a hub of innovation,…

Rebuilding the Reputation of a Struggling Site

Join the Conversation Podcast Rebuilding the Reputation of a Struggling Site – with Jeremy Steed ‘We came in humble and approachable, wanting to collaborate.’ How do you turn around a student housing site that has spiraled into decline? Where do you begin when all of the problems—occupancy, reputation and facility issues—are intertwined? How do you…