Student Housing

3 Management Tips That Create A Rockstar Leasing Team

We asked COCM’s Student Housing Marketing expert, Brittany Pieper, for her top three management tips to create an amazing leasing team. There are so many things you can do day-in and day-out, but implement these three first — and see the difference in your student housing success. Serve More Than You Take Serve more of…

The New Normal of Conference Services – with Christine Sismaet

The conference services team at the University of Washington was looking forward to serving 11,000 overnight guests and facilitating 200 overnight conference sessions this summer. But 2020 had other plans, and though the campus did not close, Christine Sismaet and her team had a very different season than expected.  Christine is the Operations Manager of…

Utilizing Conferences and Summer Programming for Income Growth

Conferences and summer programs offer institutions an opportunity to generate revenue that can reduce the financial burden placed on students during the academic year. And it’s not just housing – a strong, efficient summer program brings revenue to other campus entities as well, including dining services, athletics, facilities, and even academic departments. Developing these programs…

Top Channels for Communicating with Students – with Mellissa Taylor

During her tenure at COCM, Mellissa Taylor quickly became known among students as The Housing Lady. So, what did she learn as the face and voice of student housing at the University of Alabama at Birmingham? How have those lessons around communicating with students carried over to her current role in higher ed?Mellissa serves as…

Perspectives on Student Housing Facilities and Operations – Recorded LIVE at the 2019 Annual Meeting with COCM Assistant Directors

What all is involved in running a student housing site? And who are the people behind the scenes managing and operating all the jobs that need to get done? During the 2019 COCM Annual Meeting, we sat down with four assistant directors – with various roles, including building operations, maintenance, business operation, and residence life – to learn from their experiences and stories.

21st Century Challenges Facing Higher Education – with Brian Mitchell

Join the Conversation Podcast 21st Century Challenges Facing Higher Education – with Brian Mitchell There is no doubt that institutions of higher learning face a number of challenges, not the least of which is an unsustainable financial model. Tuition, fees, room and board no longer pay the bills—despite sticker prices as high as $72K a…