Podcast

The New Normal of Conference Services – with Christine Sismaet

The conference services team at the University of Washington was looking forward to serving 11,000 overnight guests and facilitating 200 overnight conference sessions this summer. But 2020 had other plans, and though the campus did not close, Christine Sismaet and her team had a very different season than expected.  Christine is the Operations Manager of…

Utilizing Conferences and Summer Programming for Income Growth

Conferences and summer programs offer institutions an opportunity to generate revenue that can reduce the financial burden placed on students during the academic year. And it’s not just housing – a strong, efficient summer program brings revenue to other campus entities as well, including dining services, athletics, facilities, and even academic departments. Developing these programs…

Addressing Workplace Bullying in Student Affairs– with Heidi Yoder

We all want to work in an environment that somehow feeds our souls. What happens when we encounter a workplace that does the exact opposite? Heidi Yoder began researching workplace bullying within student affairs in the Fall of 2018. Now, she’s sharing some of her insights on preventing toxic workplace environments and handling instances of…

Building a Community Beyond Higher Ed – with Nicole Terrell

It’s well known that a career in higher education leaves you with many transferable skills. Are those skills useful outside of your workplace? How can we use what we’ve learned working with students to better ourselves and our communities?  In 2009, Nicole Terrell joined COCM as a first-time Assistant Director in a brand-new residence hall…

Chosen for a Career in Higher Ed – with Rafael Cordwell

Rafael Cordwell believes that you don’t choose your profession, your profession chooses you. And in the beginning, Raf resisted a career in student affairs—despite encouragement from more than one of his supervisors at Southern Connecticut State. But higher education had other plans for Raf, and today, he aspires to impact campus culture and policy for…

Build Lasting Influence with Infrastructure – with Tricia Wells

“Build the bridge as you walk across it. Just find something and try it out and define it. And then over time, it becomes the normal that everybody’s used to—an efficiently run process.” In her ten-year career with COCM, Tricia Wells played a major role in developing the infrastructure we use today, creating several of…

Getting Connected on a New Campus – with Amy Lorenz

Student affairs professionals are sometimes hesitant to pursue a role with COCM, thinking that the transition back to a university setting will be challenging. Today, Amy Lorenz joins guest host Tara Wilkinson to share her successful move from facilities and operations at Capstone to UNF, explaining how to make connections on a new campus!

Leveraging Support to Initiate BIG Change – with Jes Lassiter

If you’re looking to make a big change, the first step is to share your intentions—and then accept help when it’s offered. Today, guest host Tara Wilkinson is joined by Jes Lassiter to explain how the support she received from colleagues in higher ed at COCM inspired her to pursue an extraordinary venture!