Resident Director 

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Monroe, LA

Job Title: Resident Director 

Location: Warhawk Village Apartments – University of Louisiana at Monroe

Reports to: Director of Affiliated Housing Operations

Salary: $40,000.00 – $42,000.00 per year, 2-bedroom onsite furnished apartment, and a comprehensive benefits package

FLSA Status: Non-Exempt 

Summary

The Resident Director is a live-in position and requires flexibility of work hours, including work performed on weekends and evenings. The Resident Director is responsible for a comprehensive student development program for the community.

Essential Duties and Responsibilities

Supervision & Development:

  • Oversees the recruitment, training, supervision, and ongoing development and performance evaluation of Resident Assistants (RAs)
  • Directly responsible for RA training and RA meetings that foster staff teamwork and collaboration
  • Meet with RA staff for weekly 1 on 1’s and responsible for overseeing RA weekly reports.
  • Directly oversee RA duty scheduling.
  • Motivate RA’s and empower them to promote student growth and development in their community.

Community Development:

  • Be visible and accessible to residents, role modeling responsible behavior and personal integrity. Individually interact and engage with students.
  • Serve as a resource and referral agent for residents through personal interaction
  • Meet with students involving student conduct issues and utilize creative and appropriate disciplinary sanctions.
  • Promote a safe and inclusive environment for all residents and address any concerns in a timely and effective manner.
  • Effectively respond to and manage emergency and/or crisis situations by participation as the second level responder in on-call duty rotation with other professional staff.
  • Assist in creating and sharing content across social media platforms and other marketing channels as part of a collaborative team effort.
  • Facilitate/lead mediations between roommates.    
  • Directly oversee a vibrant RA programming model that provides healthy social activities to the resident population.
  • Help advise and coach RAs on program planning/implementation and attend programs as needed.
  • Promote and attend student life programming initiatives on campus
  • Directly oversee health and safety inspections and provide follow-up to students not in compliance. 
  • Participate in fire drills and follow-up with residents not in compliance with fire drills or fire inspections performed by the Fire Marshal or designee.     
  • Lead communication to students that are not in compliance with the turn-ready process following check-out.

Administrative Responsibilities: 

  • Participate in recruitment events which include tours, information sessions, and open house. 
  • Indirectly oversee areas of the budget related to RA staff and RA programming. Upload receipts and comply with all P Card polices/procedures.
  • Uses database systems to ensure accurate record keeping of student information, including occupancy levels, and housing assignments.
  • Walk-through community on a regular basis for cleanliness and maintenance needs identification.
  • Participate and support check-in, check-out preparation as needed in coordination with other team members.
  • Provide a weekly report to supervisor and other team members outlining information/updates of the community.
  • Provides backup front office support, including maintaining records and responding to residents and guest inquiries.

Other Duties:

  • Participates in the after-hours on call emergency response rotation.
  • Other duties as assigned.

Work Hours:
This position requires a regular workday with additional responsibilities in the evenings and weekends as needed.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level is usually moderate. 

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to stand, walk; use hands, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit.  The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision and distance vision. 

Education/Experience Required:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Bachelor’s degree. Master’s Degree (preferred) in Higher Education/Student Affairs/Counseling or related field. 
  • 1-2 years of residence life or student service experience. 
  • Experience working with undergraduate student populations. 
  • Strong communication and interpersonal skills with the ability to collaborate effectively with students, staff, and campus partners. 
  • Proficiency with Microsoft Office and student housing management software. 
  • Ability to operate standard office equipment (e.g., copier, computer, telephone). 
  • Experience supervising student staff members. 
  • Strong attention to detail and organizational skills. 
  • Ability to manage multiple tasks and competing priorities in a dynamic environment.
  • Ability to lift and/or move up to 35 pounds.
  • Ability to live on site and participate in an after-hours on-call duty rotation

Other Information

Competitive benefits package, including health benefits, dental benefits, vision coverage, and 401K. 

If you are unable to apply because of incompatible assistive technology or a disability, please COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible. 

To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications and abilities. COCM does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status, or any other characteristic protected by law.