Residence Life Coordinator

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Salisbury, MD

Job Title: Residence Life Coordinator

Location: University Park Apartments, Salisbury University

Reports to: Assistant Director of Affiliated Housing

FLSA Status: Exempt 


Capstone On-Campus Management (COCM), with headquarters in Birmingham, Alabama, is a group of student housing professionals focused exclusively on the management of housing communities owned by non-profits and/or highly affiliated with a university. The Residence Life Coordinator position is a full-time, live-in position responsible for facilitation of student development through individual student interactions, building community, student leadership and working closely with other staff members within the community. The Residence Life Coordinator supervises Community Assistants. 

Essential Duties and Responsibilities

  • Student Development, Student Conduct and Emergency Response 
  • Promote, supervise, and advise on student development themed programming, community building, hall council and leadership development.
  • Focus on relationship building and student interaction on a daily basis with residents.
  • Serve as a visible and accessible resource in the community for student interaction.
  • Promote an environment that supports the mission of the university.
  • Collaborates with academic programs and resource centers to create an educational living environment.
  • Assists staff members in promoting an environment that is safe, conducive to studying, and well-maintained.
  • Provide support and resources for student referrals when appropriate.
  • Assist and support residents in their growth and identity through providing support, mediation, crisis intervention, and follow-up through a culturally competent lens.
  • Serve in a designated on-call rotation.
  • Respond to and follow-up on emergency and management situations as needed.
  • Communicate through duty reports, incident reports, and email notifications as needed.
  • Create an inclusive community through educating and having individual conversations with residents and student staff members.
  • Manage and mediate roommate conflicts and collaborate with staff members with room change processes as needed. 
  • Assists with day-to-day operations and the opening/closing of the community.
  • Manage budgets related to programming and hall council operations
  • Assists with the recruitment, selection, training, and supervision of student staff members.
  • Assists with performance reviews for student staff members. 
  • Perform other functions and assume responsibilities related to hall management as assigned.
  • Conducts staff meetings, participates in programming within the community.
  • Oversees CAs to assist with leasing and maintenance tasks, as needed.
  • Other duties as assigned.

Work Hours:
Monday-Friday 8:00 am-5:00 pm with some evening hours. Serves in a designated on-call rotation.

Work Environment:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education/Experience Required:

  • Bachelors degree required and a Masters degree preferred. 
  • Two to five years’ experience in higher education administration and / or student housing.  

Skills Required:

  • Experience with emergency response and crisis management.
  • Student conduct experience.
  • Desire to utilize, create and implement innovative practices in residence life.

Other Information

Salary commensurate on experience. Competitive benefits package, including health benefits, dental benefits, vision coverage, and 401K. Applicants must be able to pass a pre-employment background check and drug screening.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact We will make every effort to respond to your request for assistance as soon as possible.