Residence Life Coordinator 

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Des Moines, WA

Job Title: Residence Life Coordinator 

Location: Campus View at Highline College, Des Moines, WA 

Reports to: Assistant Director of Residence Life 

Salary: $38,000.00 – $42,000.00 per year, furnished apartment, and comprehensive benefits package 

FLSA Status: Non-exempt 

Summary

The Residence Life Coordinator is responsible for positively impacting the Campus View student housing community through coordination of student engagement, staff leadership and development, creative programming, administrative effectiveness, and community support including emergency response. This position recruits, trains, and directly supervises the community’s Resident Assistant staff. 

The Residence Life Coordinator must be able to work independently, take initiative, be committed to student learning, communicate effectively, and collaborate with stakeholders both inside and outside of Highline College. Projecting a customer focused and professional image through interactions with all internal and external customers is essential. 

This is a full-time, 12-month, live-in position. This position serves in the after-hours on-call rotation for the housing community. Hours of work may include evenings, weekends, holidays, and occasional travel.   

Essential Duties and Responsibilities

  • Recruit, train, supervise and evaluate Resident Assistants; 
  • Coordinate and support all Residence Life functions including student outreach, community development, individual and public health and safety initiatives, and New Resident Orientation; 
  • Provide advisement, support, and referrals to resident students regarding academic, housing, and personal concerns; 
  • Develop and maintain supportive relationships with residents to build trust and confidence; 
  • Assist to coordinate quarterly health and safety inspections.
  • Plan and execute RA training and staff development.
  • Conduct routine one-one-one meetings and RA staff meetings; 
  • Oversee, support and assess social and educational programmatic efforts for the residential community in line with Highline College’s programming expectations; 
  • Assist with management of community’s operating budget;
  • Help implement social media initiatives in coordination with the Assistant Director and Director.
  • Assist students with roommate issues including conflict resolution and mediation; 
  • Respond to resident and community emergencies including providing direct support and referrals, as needed; 
  • Develop a working knowledge of office operations and assist in the day-to-day management of Campus View activities.
  • Execute and/or assist with various administrative functions relative to direct responsibilities and general community operations; 
  • Utilizes database systems to ensure accurate record keeping of student information.
  • Support, and work collaboratively with other team members in the implementation of move-in, move-out, and turn.
  • Support the mission and efforts connected to Highline College goals/objectives.
  • Develop marketing strategies for prospective residents and current residents.
  • Execute and/or assist with various administrative functions relative to direct responsibilities and general community operations.
  • Create marketing assets and content including digital and print materials for print and electronic publication.
  • Serves in the on-call emergency duty rotation.
  • Attends various marketing events, including, but not limited to, open houses, tabling, and informational events promoting Highline College and Campus View.
  • Participates in Student Life Unit meetings, CORE meetings, CORE summer training and assures RA are integrated with other student leaders on campus and the CORE team. 
  • Participates in COCM and/or Highline College committees as assigned/appointed.
  • Other duties as assigned.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced, with the leasing season being the busiest. The noise level in the work environment is usually moderate. 

Physical Demands:
While performing the duties of this Job, the employee is regularly required to communicate orally. The employee is frequently required to stand, walk; sit and use hands to finger, handle, or feel. The employee is occasionally required to climb, stoop, kneel, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision. 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience/Skills Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Bachelor’s degree; 
  • Two years of experience in a student housing environment, including Resident Assistant experience; 
  • A basic understanding of administrative management and student development; 
  • Must possess strong interpersonal, communication (oral and written) skills, and computer competency. 
  • Experience in crisis management; 
  • Knowledge of FERPA, Title IX, Fair Housing standards and common student housing best practices. 


Other Information

Salary commensurate with experience. Competitive benefits package, including health benefits, dental benefits, vision coverage, and 401K. On-site apartment and parking are provided with position. 

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible. 

To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status, or any other characteristic protected by law.