Job Title: Office Coordinator
Location: Christa McAuliffe Residential Community and Entrepreneurship Living Learning Community at Bowie State University
Reports to: Associate Director of Campus Housing
Salary: $21.50-$23.50 per hour and a comprehensive benefits package
FLSA Status: Non-Exempt
Summary
The Office Coordinator serves as the primary administrative support for two on-campus residential communities (ELLC & CMRC) at Bowie State University. This role is responsible for front-office operations, customer service, basic student account support, and clerical and administrative functions that support housing operations and resident services.
Essential Duties and Responsibilities
- Greet visitors and manage front desk operations
- Answer and direct incoming phone calls and emails
- Assist with basic resident account inquiries and collections support
- Process payments and issue receipts in accordance with company policies
- Maintain resident files and perform data entry in housing management systems (Entrata)
- Coordinate mailings, process incoming/outgoing mail, and manage office supplies
- Support leasing, move-in, move-out, and marketing activities
- Assist site leadership with administrative tasks and supervision of student office assistants
- Provide administrative support during peak periods and special events
- Perform other duties as assigned
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to sit and reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision.
Education/Experience/Skills Required:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- High school diploma or GED.
- One to two years of clerical experience.
- One to two years of customer service experience.
- Ability to handle confidential information appropriately.
- Must be proficient in Microsoft Office (Word, Excel and E-mail)
- Ability to operate basic office equipment including photocopier and telephone. Basic typing and filing skills.
- Ability to work independently and as part of a team.
- Ability to move and lift up to 25 pounds.
Other Information
Hourly salary commensurate with experience. Competitive benefits package, including health benefits, dental benefits, vision coverage, and 401K.
If you are unable to apply because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible.
To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications, and abilities. COCM does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.