Pittsburgh, PA
Job Title: Leasing Agent
Location: Duquesne University: Brottier Hall, St. Martin Hall, and McGinley Hall
Reports to: Assistant Director of Leasing and Marketing
Salary: $19.00-$22.50 per hour and a competitive benefits package
FLSA Status: Non-Exempt
Summary
The primary responsibility of the Leasing Agent is to assist with initiatives for three apartment complexes (Brottier Hall, St. Martin Hall, and McGinley Hall) serving roughly 1500 upper-class and graduate students of Duquesne University.
Essential Duties and Responsibilities
Administration:
- Assume leadership role in absence of Assistant Director of Leasing and Marketing.
- Create regular leasing status reports about the residential community and contribute relevant components for weekly reports, monthly status reports, and annual reports.
- As needed, assist with front office communications
Leasing:
- Coordinate the annual room selection process and lottery, including processing of new applications, oversight of renewal process, regular communication with applicants, coordination of activities with the Duquesne University Office of Residence Life, verifying applicant eligibility, and facilitating unit selection.
- In conjunction with Assistant Director of Leasing and Marketing, update lease terms and conditions annually in site resident management system.
- Oversee lease distribution and signing for future residents, including contract creation and guarantor management.
- Maintain rosters and resident data and provide information to relevant stakeholders. Provide accurate records regarding resident rent charges and other associated fees; ensure charges are properly processed on student accounts by Duquesne University. Conduct contract audits as necessary
- Facilitate the lease transfer process for current residents. This includes communicating with departing and incoming residents, scheduling necessary room cleanings outside of the typical turn process, processing paperwork for new residents or buy-outs of existing leases, and ensuring charges are accurately changed on student accounts
- Maintain the waitlist for spaces within the community and make offers to prospects for vacancies as they arise.
Work Hours:
Monday-Friday 8:30am-4:30pm. During peak periods, which consist of move-in week, move-out week, and room selection week, will be asked to provide after-hours overtime work on designated nights and weekends.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid- to high-paced. It is imperative that the candidate has a certain degree of flexibility in their work routine. The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Furthermore, while the employee is expected to perform most of their responsibilities while on site, some flexibility exists for remote work opportunities.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to sit and reach with hands and arms. The employee is occasionally required to stand, walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision.
Education/Experience Required:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- High school diploma or GED.
- 1-2 years of office and or leasing experience are required. Demonstrated experience in college administration, property management, and/or clerical office environments are desired.
- Have strong interpersonal, written communication, customer service, organization, time/priorities management, and teamwork skills.
- Ability to work with a diverse population, including students, staff, family members, campus partners, and vendors.
- Have computer competency skills (Microsoft Office, Outlook).
- Experience using residential management systems preferred
- Experience in leasing/marketing, website development, and/or business operations preferred
- Licensed real estate agent in Pennsylvania preferred
Other Information
Hourly pay rate commensurate with experience. Competitive benefits package, including health benefits, dental benefits, vision coverage, and 401K.
If you are unable to apply because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible.
To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications, and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.