Custodial Supervisor

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Baltimore, MD

Job Title: Custodial Supervisor

Location: Morgan State University – Thurgood Marshall Hall and Legacy Hall

Reports to: Director of Facilities

Salary: $19.00-$20.00 per hour and a comprehensive benefits package

FLSA Status: Non-Exempt

Summary

The Custodial Supervisor is primarily responsible for custodial management, coordinating and supervising the work of employees and vendors, professional upkeep of buildings and equipment, inventory management, property and building inspections, move-out, turn, move-in, on-call, budget, and resident satisfaction. Projecting a professional image and managing an environment where communication and customer service excel.

Essential Duties and Responsibilities

  • This is a working Supervisor position and will take part in 24hr on-call duty rotation with other leadership members.  
  • Completing payroll, time off approval, employee counseling, or anything related to supervision.
  • Must participate in completion of regular custodial work and tasks including overall cleanliness of the interior and exterior of buildings, including common areas, units, offices, grounds, and public/resident restrooms
  • Manage a facilities custodial plan, including custodial schedule, including review and auditing of work for completion, accuracy, and quality. Responds to all service requests immediately as directed or within 24 hours.
  • Participates in internal / external manager level meetings as scheduled and assigned.
  • Works to support the whole Facilities Team in their duties and responsibilities, creating a student first environment excelling in customer service, communication, and quality of service.
  • Oversees custodial staff performance, training, professional development.
  • Assists in the creation of the duty schedule.
  • Oversees and supervises turn preparation, processes, and inspection for their department.
  • Ensures proper safety procedures are being followed; Personal Protective Equipment is used, and health & safety policies enforced.
  • Assists in the bid creation and review process for vendors and 3rd party contractors.
  • Oversees work performed by various vendors / 3rd party contractors and inspects upon completion to ensure quality workmanship.
  • Takes part in regular inspections of the buildings and systems.
  • Maintains inventory of supplies, tools, and equipment. Organizes and secures all custodial storage units, shop, and custodial office. 
  • Orders supplies, tools, and equipment to ensure appropriate stock is maintained. Tracks supplies on how often and where they are being used.
  • Ensure compliance of all work-related activities with company policies and procedures and perform all duties and responsibilities in compliance with company, and generally accepted, safety practices.
  • Assists with budget creation.
  • Other duties as assigned.

Supervisory Responsibilities 

Directly supervises the six full-time Custodians. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.

Work Hours:
Monday-Friday 8:00 am – 5:00 pm and serving on an on-call management rotation.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions and risk of electrical shock. The noise level in the work environment is usually moderate.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision.

Education/Experience/Skills Required:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • High school diploma or GED.  
  • Two to three years custodian experience.
  • Experience directly supervising employees.
  • Experience working with student housing or facilities management
  • Understanding of janitorial equipment, procedures, services, and practices.
  • Willingness to learn skills needed for position through professional verdaderamente opportunities 
  • Demonstrate proficiency in verbal communication.
  • Spanish language proficiency is preferred 
  • Possess strong customer service skills.
  • Ability to lift up to 50lbs and navigate up and down stairs.
  • Must be proficient in Microsoft Office (Word, Excel, Teams and E-mail)
  • Must be a team player, we all must work together as we strive to provide the best service possible for our customers.   

Other Information

Salary commensurate with experience. Competitive benefits package, including health benefits, dental benefits, vision coverage, and 401K.

If you are unable to apply because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible.

To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications, and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.