Assistant Director of Residence Life

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Des Moines, WA

Job Title: Assistant Director of Residence Life

Location:  Campus View Student Housing at Highline College in Des Moines, WA

Reports to: Director of Housing and Residence Life

Salary: Salary commensurate with experience.

FLSA Status: Exempt


Capstone On-Campus Management (COCM) has an Assistant Director of Residence Life opening at Campus View Student Housing at Highline College in Des Moines, WA. 

The Assistant Director is a live-in position working closely with the Director to provide a safe and secure residential community for students to live, learn, and grow. The Assistant Director oversees the management of the residence hall and the development of programs, activities, and policies to enhance the overall community. They will supervise, train, develop, and evaluate the resident assistants, and other potential student staff. Serve as a student conduct-hearing officer in adjudicating policy violations. This is a 12-month, live-in position with on-duty responsibilities in addition to weeknight and weekend commitments on a regular basis. The primary goal of this position is to establish a residential community that is conducive to the academic and personal development of students.  

As a public institution of higher education serving a diverse community in a multicultural world and global economy, Highline College promotes student engagement, learning, and achievement, integrates diversity and globalism throughout the college, sustains relationships within its communities, and practices sustainability in human resources, operations, and teaching and learning.   We are passionate about providing an experience for our students, where everyone can feel supported while they explore, learn, and celebrate their identities, similarities, and differences. We welcome you to come to celebrate with us and become a member of our community.

Essential Duties and Responsibilities

Staffing and Supervision:

  • Supervise, train, develop, and evaluate resident assistant staff, and potential office assistants.
  • Develop working relationships with the custodial and maintenance staff within the building.


  • Provide general oversight of all community development aspects of Campus View Student Housing.
  • Plan and coordinate personnel and other resources necessary for the opening and closing of the residence hall at the beginning and end of each semester, vacation period, and other breaks in the academic schedule.
  • Oversee the completion of Room Condition Reports, quarterly Health & Safety Inspections reports, Roommate Agreement, and other documents.
  • Manage the distribution of room keys, key card access system, residence hall rules (Resident Guide), mailbox guidelines, and other pertinent information.
  • Oversee quarterly health and safety inspections of rooms with student staff.
  • Assist in the preparation of various publications about residence life for students and staff.
  • Maintain and update the inventory of all residence life equipment and furnishings in the residence hall.
  • Coordinate the RA selection process for Summer and Academic Year-appointed resident assistants; coordinate training and evaluation of department personnel; make recommendations for appointments and other personnel actions.
  • Submit the following reports and information to the Director: incident reports, residence hall activities and problems, a system of governance, and student services.
  • Coordinate assessment initiatives to determine student perceptions of residence life and Campus View living experience.
  • Coordinate regular staff meetings with Campus View Staff; attend regular Student Services meetings and professional development opportunities.
  • Assist in making necessary physical and policy arrangements in emergency occupancy overflow situations.
  • Advise individuals and groups of students on specific hall concerns.

Residential Programming

  • Implement a specified programming model within the building to meet the needs of students.
  • Oversee the implementation of the program model within the hall.
  • Coordinate the development of activities and programs within the hall, to achieve the learning outcomes of the College.
  • Develop a living/learning environment based upon departmental initiatives and relevant theories.
  • Coordinate assessment efforts to determine the effectiveness of program components.
  • Assist in long-range planning and assessment of the programmatic and community aspects of the residence halls.
  • Coordinate summer conference/intern programs in the residence hall.
  • Conduct necessary building meetings for students.
  • Encourage systems of student self-governance within the residence halls.

Student Conduct:

  • Serve as primary student conduct hearing officer for housing and adjudicate cases in coordination with the Highline College Student Conduct Manager.
  • Preserve order within the hall by enforcing college and residence hall policies; coordinate with Public Safety and other college offices as needed.
  • Ensure compliance with college, local, and state policies regarding alcohol and drugs.

Other Duties:

  • Advise individuals and groups of students on specific residence hall concerns.
  • Evaluate crisis and emergency situations and alert Public Safety and other college offices.
  • Serve “on-call” as scheduled and coordinate coverage during brief absences the Director
  • Counsel individual students regarding personal concerns and issues.
  • Responsible for appropriate and efficient referrals and for the safety and welfare of students.
  • Make recommendations regarding residence facilities for students with ADA needs and ensures compliance of residence hall with Section 504 of the Rehabilitation Act of 1973.9.
  • Represent Campus View at professional meetings.
  • Demonstrate sensitivity to students, faculty, and staff of varying racial, ethnic, religious, gender, sexual orientation, cultural, disability, and socioeconomic backgrounds and learning styles.
  • Serve as a role model and mentor for students as appropriate.
  • Assist with departmental projects and initiatives as assigned by the Director.
  • Promote and attend College events and programs.
  • Serve on committees as assigned.
  • Other duties as assigned by the Director or designee.  

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level is usually moderate.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit and use hands to finger, handle, or feel. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision and distance vision.

Education/Experience Required:

Required Qualifications:

  • Bachelor’s Degree
  • Relevant student housing, campus engagement (student government, orientation, admissions, etc.) experience with one or more years of live-in experience as an undergraduate or graduate staff member
  • Experience with and ability to work independently, as well as on a team
  • Demonstrated commitment to issues of diversity and success in creating inclusive communities
  • Previous supervisory experience

Preferred Qualifications:

  • Master’s Degree in Student Affairs or related field
  • Relevant student housing or campus engagement (student government, orientation, admissions, etc.) experience with one or more years of live-in experience as a graduate or professional staff member
  • Experience with developing and implementing programming for community engagement

Skills Required:

  • Possess the ability to react calmly and effectively in emergency situations
  • Excellent written and oral communication skills
  • Ability to solve problems and handle multiple tasks and priorities
  • Good planning, administrative, organizational, supervisory, and budget-management skills

Other Information


  • Salary commensurate with experience.  Competitive benefits package including health benefits, dental benefits, vision coverage, and 401K.
  • An on-site two-bedroom apartment at no cost (furnished or unfurnished)
  • All utilities, WIFI, and IPTV service included
  • Free reserved parking space in a secure parking garage (up to two spaces)
  • Pets allowed (1 dog or 2 cats maximum)

Applicants must be able to pass a pre-employment background check and drug screening.

If you are unable to apply because of incompatible assistive technology or a disability, please contact We will make every effort to respond to your request for assistance as soon as possible.

COCM is an equal opportunity employer. Persons of color, women, and persons with disabilities are strongly urged to apply.