Assistant Director of Residence Life

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New York, NY

Job Title: Assistant Director of Residence Life

Location: The Towers at the City College of New York

Reports to: Director of Housing and Residence Life

Salary:  $47,000.00 per year, 1 bedroom furnished apartment, and a comprehensive benefits package

FLSA Status: Exempt


Under the direct supervision of the Director of Housing and Residence Life, the Assistant Director for Residence Life is responsible for supporting the general management of the building and coordination of the Residence Life program.   Responsibilities include, but are not limited to, supervision of student staff, student development and programming, enforcement of housing policies, adjudication of housing policy violations, and various administrative functions. This is a live-on position.

Essential Duties and Responsibilities

  • Provides overall supervision and support of the Residence Life program and the Resident Assistant staff.
  • Coordinates the recruitment, selection, training, and evaluation of the student staff, including one Senior Resident Assistant and ten Resident Assistants.
  • Supervises student staff by conducting weekly student staff meetings, as well as regular one-on-one student staff meetings.  
  • Conducts annual evaluations of the Resident Assistant staff. 
  • Coordinates Resident Assistant duty schedule.
  • Coordinates and implements a programming model that supports student development, overall wellness, and positive citizenship.
  • Supports and coordinates large scale programming in collaboration with the Residence Life team.
  • As the primary student conduct hearing officer, is responsible for the adjudication of student conduct issues.
  • Oversees the mediation of roommate conflicts and addresses student needs, making referrals when appropriate.
  • Performs administrative duties such as weekly and monthly reports.
  • Documents all incidents, recommends appropriate follow-up, and communicates to the appropriate personnel when incidents occur.
  • In conjunction with the Assistant Director of Facilities and the Assistant Director of Operations, coordinates the assessment, identification and appropriate response to maintenance/facility needs.
  • Conducts regular suite inspections to ensure health, safety, and cleanliness/maintenance conditions of each individual apartment and bedroom.
  • Coordinates efforts in safety and security awareness in conjunction with the Assistant Director of Operations. 
  • Oversees the activation/de-activation of student ID cards into the card access system, in conjunction with the Assistant Director of Operations.
  • Maintains an accurate key inventory, recording keys as they are signed out and returned, and submitting orders for new keys when needed.
  • Reviews the RA Duty reports and takes appropriate action.
  • Supervises and serves in the on-call emergency duty rotation (this requires staff to be on or within 30 minutes of campus while on-call to assist with emergencies).
  • Assists with general day-to-day office functions (i.e. tours, inquires, answering phones, etc.) as needed.
  • Attends various marketing events, including, but not limited to open houses, tabling, and information events throughout the CUNY System as needed. 
  • Participates in CCNY and/or CUNY committees as assigned/appointed.
  • Serves as primary conduit for CUNY institutions allowed to house residents in The Towers.
  • Oversees human resource functions such as benefits, workers compensation claims, payroll processing, hiring, training, and evaluating for direct and indirect reporting staff. 
  • Required to live on-site in a furnished apartment. 
  • Other duties as assigned.

Directly supervises all student staff members and carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level is usually moderate.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk, climb stairs and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience/Skills Required:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Preferred Qualifications

  • Master’s degree in student affairs or related field. 
  • Two to five years of experience in higher education administration and/or student housing.  
  • A comprehensive understanding of student development and a willingness to learn and co-manage administrative operations.

Required Qualifications

  • Bachelor’s degree required. 
  • Minimum of two years of experience in a student housing environment. 
  • a comprehensive understanding of student development; and experience in crisis management and adjudicating student conduct cases

Other Information

COCM offers a salary commensurate with experience and excellent benefits including medical, dental, 401k, and professional development funding. This position also includes a fully furnished onsite apartment (all utilities included), free laundry in the building’s laundry facility, access to the on-site fitness center, and parking in a CCNY staff lot. 

Applicants must be able to pass a pre-employment background check and drug screening.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact We will make every effort to respond to your request for assistance as soon as possible.

To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.