Assistant Director of Facilities

Phoenix, AZ

Job Title: Assistant Director of Facilities

Location: Taylor Place and Fusion on First  at ASU

Reports to: Director of Operations

Salary: $63,000 – $67,000 

FLSA Status: Exempt


COCM and Arizona State University have formed a unique partnership focused on providing an exceptional on-campus living experience for ASU students at the Downtown Phoenix Campus. Team members work to provide a positive and comfortable living environment for students at Taylor Place and Fusion on First. Taylor Place is a high-rise residential community for 1284 students, with a variety of gathering spaces, dining options, and retail stores. Fusion on First is a high-rise building with 13 floors of apartment-style student housing (532 residents) above a three-story high-tech innovation hub for the arts geared towards such academic programs as design, popular music, fashion and is home to the Herberger Institute of Design and the Arts.

Taylor Place and Fusion on First are student residential communities combined with academic space and dining venues. The Assistant Director of Facilities is primarily responsible for all aspects of facility and property maintenance, mechanical operations, renovations, repairs, custodial and facility-related services. The Assistant Director of Facilities is often the first point of contact individuals have with the institution, and as such, is responsible for providing exceptional customer service and operational support.

Essential Duties and Responsibilities

  • Implement and oversee proactive interior and exterior maintenance programs to ensure quality repairs.
  • Perform daily inspection of the facility and the property, report/follow-up on any maintenance or operational issues. 
  • Participate in developing and monitoring the maintenance and facility operating budgets.
  • Establish, maintain, and continually update a facilities manual that identifies various protocols and/ or standards designated for the facility.
  • Oversee and inspect the work of staff and contractors to ensure that it has been completed satisfactorily and follow up on any deficiencies.
  • Liaison with contractors, university representatives, utility providers, and vendors on a regular basis.
  • Maintain inventory of furniture, appliances, tools, equipment, and supplies, and replacement stock.
  • Responsible for the training, supervision, and evaluation of the Maintenance Technicians, Custodial Staff, and student workers.
  • Ensure that the building and property meet health and safety requirements and are free from any code violations.
  • Review service agreements and contracts annually to evaluate the level of service provided and cost-effectiveness.
  • Respond to all maintenance requests within two hours or delegate responsibilities to ensure completion.
  • Share in the on-call duty with other Directors and coordinate a schedule for the Maintenance Technicians to respond to on-call maintenance emergencies.
  • Coordinate and/or conduct preventive maintenance.
  • Maintain work orders, repair log of building maintenance, and mechanical systems operating logs/reports.
  • Perform general furniture repair, some appliance repair, minor electrical repairs, some plumbing, and HVAC repairs.
  • Assist with the moving and relocation of furniture, fixtures, and appliances.
  • Participate in the development of capital projects, refurbishment, and preventative maintenance plans.
  • Perform other duties as assigned.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level is usually moderate.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk, climb stairs, and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience Required:

  • High School Diploma or GED required College degree preferred.
  • Seven years previous employment in high-density residential facilities (i.e. student housing, facilities, condominiums, and/or high buildings) 
  • Three years of supervisor experience in maintenance and facility operations.
  • Experience in commercial/industrial maintenance, custodial and facility operations.
  • Experience with managing day-day building operations and overseeing facility-related services.

Skills Required:

  • Computer skills and knowledge of Microsoft Word, Excel, and Outlook. 
  • Flexibility work evenings and weekends, as needed.
  • Ability to quickly develop a comprehensive knowledge of all aspects of the facility and property. 
  • Ability to communicate effectively in both oral and written form with internal and external audiences.
  • Ability to lift, push or pull 50 pounds; ability to climb stairs.
  • Ability to prioritize, organize and meet deadlines with attention to detail.
  • Critical thinking and problem-solving skills.

Other Information

Salary commensurate with experience. Completive benefits package, including, health benefits, dental benefits, vision coverage, and 401k. Paid holidays and paid vacation.

Desired start date: September 21, 2021

Applicants must be able to pass a pre-employment background check and drug screening.

If you are unable to apply because of incompatible assistive technology or a disability, please contact We will make every effort to respond to your request for assistance as soon as possible.

COCM is an equal opportunity employer. Persons of color, women, and persons with disabilities are strongly urged to apply.