Assistant Director of Facilities

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Bowie, MD

Job Title: Assistant Director of Facilities

Location: Christa McAuliffe Residential Community and Entrepreneurship Living Learning Community at Bowie State University, Bowie, Maryland.

Reports to: Director of Affiliated Housing

FLSA Status: Exempt  


The primary responsibility of the Assistant Director of Facilities is the overall maintenance and custodial of two residences halls at Bowie State University – Christa McAuliffe Residential Community (apartment-style and 460 beds) and the Entrepreneurship Living Learning Community (suite-style and 557 beds). Areas of responsibility include, but are not limited to, fiscal oversight, hiring/training/supervision of maintenance and custodial team members, capital planning, and development/implementation and oversight of preventive maintenance plan.  The Entrepreneurship Living Learning Residential Community opens in Fall 2021.  The Christa McAuliffe Residential Center opened in 2004.

Essential Duties and Responsibilities

Primary Responsibilities (but are not limited to): 

  • Create and manage a facilities maintenance plan, including preventative maintenance schedule and capital projects. 
  • Oversee and implement an emergency management plan that accounts for safety and compliments the operations. 
  • Manage warranty process for building systems 
  • Review and audit work orders for completion, accuracy, and quality of work 
  • Develop a student-centered approach to managing work orders and repairs throughout the building, as well as in damage billing processes. 
  • Analyze maintenance trends and develop proactive plan to address concerns. 
  • Assess buildings’ conditions and make recommendations for long term capital improvements. 
  • Envision and implement work spaces for maintenance equipment and staff
  • Maintain inventory and safety of facilities equipment, tools and supplies
  • Ensure facility contract compliance and best practice service standards. 
  • Coordination of capital projects in conjunction with supervisor. 
  • Update, maintain and implement Emergency Protocol Manual. 
  • Ensure compliance with state and city regulations. 
  • Oversight of turn process for summer campus / conferences and academic year residents. 
  • On site liaison for communication and project management with representatives from institution and owner. 
  • Facilitate the hiring, and training of staff: Maintenance Supervisor, Technicians, Porter
  • Demonstrate responsiveness to feedback with performance and accountability solutions. 
  • Fiscal oversight of an Annual Budget and creation of an Annual Plan. 
  • Generate regular financial and maintenance reports. 
  • Create and enforce Operations Manual and Preventive Maintenance Plan. 
  • Responsible for overall office management for the Maintenance department.
  • Participate in facilitating student satisfaction surveys.
  • Work with retail partners to ensure facilities upkeep is managed well and disruptions to the community are minimal. 
  • Facilitate regular staff meetings with maintenance team.
  • Participate in weekly meetings with the management team.
  • Participate in a 24/7 on call rotation.
  • Other duties as assigned. 

Supervisory Responsibilities: 

Manages subordinate supervisors who supervise employees in the areas of Maintenance, Custodial and Operations. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. 

Work Hours:
Monday-Friday 8:00am-5:00pm and participate in a 24/7 on call rotation.

Work Environment:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education/Experience Required:
High school diploma or GED and 3-4 years of experience in property management, facilities management, or related field.  

Skills Required:

  • Previous experience gathering and analyzing data, creating reports, managing facilities, and managing budgets.   
  • Experience with Microsoft Office, property management software, and work order management systems. 
  • Experience in the implementation of capital projects, development of maintenance reports and presentation of results to constituents, and experience in student or multi-family housing or in a higher education environment. 
  • Ability to operate office equipment including photocopier, fax, scanner, and phones.  Basic typing and computer skills required.
  • Ability to read and comprehend simple instructions, short correspondence, and memos. 
  • Effectively able to present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Capable of identifying and resolving problems in a timely manner gathers and analyzes information skillfully; develops alternative solutions.

Other Information

Salary commensurate with experience. Competitive benefits package, including health benefits, dental benefits, vision coverage, and 401K. Applicants must be able to pass a pre-employment background check and drug screening.