On-Campus Student Housing

Connecting with the Students We Serve – with Meera Ramsoondar-Cuevas 2020 Excel Award Winner

Western University of Health Sciences takes a whole-student approach to educating future healthcare professionals. And that complements the way COCM’s Meera Ramsoondar-Cuevas serves her team and the students she works with, connecting with people through the lens of their individual experience. Meera is the Director of Housing Operations at The Daumier at Western University of…

Summer Internship Housing – with Emily Eskridge-June

We associate summer on campus with conference programs. But summer interns need housing, too, and many campuses are capitalizing on this need. Today, Emily Eskridge-June joins us to explain how she developed a thriving internship housing program at Cornish College of the Arts and what summer interns are looking for in a place to stay.

Solving Complex Problems in Student Housing – with Kern Williams

LISTEN HERE: As you rise through the ranks of a career in student housing, you face more and more complex problems. Imagine, for example, taking on a site that has occupancy concerns, building issues AND staffing challenges. So, what do successful leaders do to avoid overwhelm and focus their energy on finding solutions? Kern Williams…

Marketing & Leasing in the Student Housing World – with Brittany Oliver

How do you design a marketing plan that attracts residents to a particular student housing community? What if you’re responsible for promoting 35 different sites, each with their own unique culture and set of amenities? Brittany Oliver is the Site Marketing Coordinator for COCM, where she works with our 35-plus partner institutions and their onsite…

3 Management Tips That Create A Rockstar Leasing Team

We asked COCM’s Student Housing Marketing expert, Brittany Pieper, for her top three management tips to create an amazing leasing team. There are so many things you can do day-in and day-out, but implement these three first — and see the difference in your student housing success. Serve More Than You Take Serve more of…

The New Normal of Conference Services – with Christine Sismaet

The conference services team at the University of Washington was looking forward to serving 11,000 overnight guests and facilitating 200 overnight conference sessions this summer. But 2020 had other plans, and though the campus did not close, Christine Sismaet and her team had a very different season than expected.  Christine is the Operations Manager of…

Utilizing Conferences and Summer Programming for Income Growth

Conferences and summer programs offer institutions an opportunity to generate revenue that can reduce the financial burden placed on students during the academic year. And it’s not just housing – a strong, efficient summer program brings revenue to other campus entities as well, including dining services, athletics, facilities, and even academic departments. Developing these programs…

Top Channels for Communicating with Students – with Mellissa Taylor

During her tenure at COCM, Mellissa Taylor quickly became known among students as The Housing Lady. So, what did she learn as the face and voice of student housing at the University of Alabama at Birmingham? How have those lessons around communicating with students carried over to her current role in higher ed?Mellissa serves as…