Employee Spotlight

Meeting People Where They Are – with Corey Reedy

2019 Excel Award winner Corey Reedy doesn’t do what he does for the recognition. He truly cares about the people he works with, and that inspires him to meet them where they are. Today on Student Housing Matters, Corey explains how he provides individualized support to the staff and students he manages at COCM.

Why the Excel Award Is a Win for Your Team– with Michelle Smith

The head coach may get all the kudos, but the folks who work behind the scenes truly deserve recognition too. Today on Student Housing Matters, Michelle Smith shares her history as part of the COCM founding team and explains why earning the Excel Award was a WIN for her entire staff at Florida Atlantic University.

To Earn Respect, Be a Team Player – with Kerissa Hobstetter

Some student housing professionals are only willing to perform the duties listed in their job description, while others do whatever it takes to provide the best possible experience for residents. Today on Student Housing Matters, Kerissa Hobstetter explains how being a team player earned the respect of her colleagues—and the COCM Excel Award!

Facilities & Operations in Student Housing – with Patrick Shanahan

What does it look like to serve students from the facilities and operations side of student housing? What does it take to keep a residence hall complex well-maintained and running smoothly? Patrick Shanahan is the Director of Facilities and Administration at The Heights, Montclair State University’s newest residence halls complex. Patrick has worked at The…

Solving Complex Problems in Student Housing – with Kern Williams

LISTEN HERE: As you rise through the ranks of a career in student housing, you face more and more complex problems. Imagine, for example, taking on a site that has occupancy concerns, building issues AND staffing challenges. So, what do successful leaders do to avoid overwhelm and focus their energy on finding solutions? Kern Williams…

Marketing & Leasing in the Student Housing World – with Brittany Pieper

How do you design a marketing plan that attracts residents to a particular student housing community? What if you’re responsible for promoting 35 different sites, each with their own unique culture and set of amenities? Brittany Pieper is the Site Marketing Coordinator for COCM, where she works with our 35-plus partner institutions and their onsite…

Getting Connected on a New Campus – with Amy Lorenz

Student affairs professionals are sometimes hesitant to pursue a role with COCM, thinking that the transition back to a university setting will be challenging. Today, Amy Lorenz joins guest host Tara Wilkinson to share her successful move from facilities and operations at Capstone to UNF, explaining how to make connections on a new campus!

Perspectives on Student Housing Facilities and Operations – Recorded LIVE at the 2019 Annual Meeting with COCM Assistant Directors

What all is involved in running a student housing site? And who are the people behind the scenes managing and operating all the jobs that need to get done? During the 2019 COCM Annual Meeting, we sat down with four assistant directors – with various roles, including building operations, maintenance, business operation, and residence life – to learn from their experiences and stories.