Residence Life

5 Design Hacks to Make Study Lounges Irresistible

Move-in hype fades fast. What keeps students on campus—and coming back to the same space night after night—is a study lounge that works. Here are five field-tested design strategies you can roll out quickly (with fast, low-cost options) to turn “meh” rooms into magnets for focus and collaboration. 1) Zone the room (and say it…

7 Hacks for Streamlining Move-In—Boost Satisfaction from Day One

Move-in day sets the tone for the entire year. A smooth first hour builds trust with students (and their families); a bumpy one is hard to shake. Here’s a simple, field-tested playbook you can run next term to keep lines short, elevators moving, and smiles up. 1) Lock the date before the date (pre-arrival flow) Why…

Maximizing Occupancy: Amenity Upgrades That Pay Back

In student housing, amenities are more than a checklist of features — they’re strategic assets. From quiet study lounges to modern fitness centers and vibrant outdoor spaces, the amenities you invest in can directly influence student satisfaction, lease renewals, and long-term occupancy trends. But which upgrades deliver the greatest return? And how can you ensure…

The Benefits of Third-Party Management in Student Housing

Discover how partnering with a specialized operator like COCM drives efficiency, resident satisfaction, compliance, scalability, and data-driven improvements—backed by real COCM insights. Managing student housing on U.S. campuses today demands balancing tight budgets, evolving student expectations, regulatory compliance, and the rapid turnover of a 24/7 residential community. That’s where a specialized third-party management partner excels.…

Join the Conversation – Dr. Artie Travis Transcript

Host: Kyle Jones, Director of MarketingGuest: Dr. Artie L. Travis, Vice President for Student Affairs, Frostburg State University Kyle Jones:Hello, I’m Kyle Jones. Welcome to Join the Conversation, a podcast from COCM. Today’s guest is Dr. Artie L. Travis. He brings over four decades of experience in higher education leadership. As Vice President for Student…

Achieve 100% Occupancy in a New Student Housing Community – with ReNesha Martin

How do you achieve 100% occupancy in a new student housing community—during a pandemic? Today on Student Housing Matters, RaNesha Martin shares her experience launching the new Entrepreneurship Living Learning Community at Bowie State University, explaining what differentiates the ELLC and how student involvement in marketing and recruitment contributed to the project’s success.

Connecting with the Students We Serve – with Meera Ramsoondar-Cuevas 2020 Excel Award Winner

Western University of Health Sciences takes a whole-student approach to educating future healthcare professionals. And that complements the way COCM’s Meera Ramsoondar-Cuevas serves her team and the students she works with, connecting with people through the lens of their individual experience. Meera is the Director of Housing Operations at The Daumier at Western University of…

Top Channels for Communicating with Students – with Mellissa Taylor

During her tenure at COCM, Mellissa Taylor quickly became known among students as The Housing Lady. So, what did she learn as the face and voice of student housing at the University of Alabama at Birmingham? How have those lessons around communicating with students carried over to her current role in higher ed?Mellissa serves as…

Perspectives on Student Housing Facilities and Operations – Recorded LIVE at the 2019 Annual Meeting with COCM Assistant Directors

What all is involved in running a student housing site? And who are the people behind the scenes managing and operating all the jobs that need to get done? During the 2019 COCM Annual Meeting, we sat down with four assistant directors – with various roles, including building operations, maintenance, business operation, and residence life – to learn from their experiences and stories.

21st Century Challenges Facing Higher Education – with Brian Mitchell

Join the Conversation Podcast 21st Century Challenges Facing Higher Education – with Brian Mitchell There is no doubt that institutions of higher learning face a number of challenges, not the least of which is an unsustainable financial model. Tuition, fees, room and board no longer pay the bills—despite sticker prices as high as $72K a…