Recruitment & Retention

The New Normal of Conference Services – with Christine Sismaet

The conference services team at the University of Washington was looking forward to serving 11,000 overnight guests and facilitating 200 overnight conference sessions this summer. But 2020 had other plans, and though the campus did not close, Christine Sismaet and her team had a very different season than expected.  Christine is the Operations Manager of…

Utilizing Conferences and Summer Programming for Income Growth

Conferences and summer programs offer institutions an opportunity to generate revenue that can reduce the financial burden placed on students during the academic year. And it’s not just housing – a strong, efficient summer program brings revenue to other campus entities as well, including dining services, athletics, facilities, and even academic departments. Developing these programs…

Top Channels for Communicating with Students – with Mellissa Taylor

During her tenure at COCM, Mellissa Taylor quickly became known among students as The Housing Lady. So, what did she learn as the face and voice of student housing at the University of Alabama at Birmingham? How have those lessons around communicating with students carried over to her current role in higher ed?Mellissa serves as…

Reflections on Working in Student Housing – with Brian Collins

After working with COCM for over 10 years, IT Coordinator, Brian Collins, made the decision to move to a new company in a new professional field. Brian explains why he needed this shift and encourages others at COCM that the need for growth doesn’t necessarily mean leaving the company to find ways to stretch yourself – he suggests to engage in opportunities outside of your defined roles, and see what you learn.

Ribbon Cutting at UMass Boston’s New Residence Hall

UMass Boston excited to open its first-ever residence Students now can truly call UMass Boston home. This past Tuesday, Mayor Walsh, Interim Chancellor Katherine Newman, University of Massachusetts President Marty Meehan, local elected officials and university supporters gathered to celebrate a ribbon cutting for the very first residence hall at the University of Massachusetts, Boston…

Understanding Diversity of Sites – with Brian Kraft

Join the Conversation Podcast Brian Kraft on Diversity of Sites When it comes to student housing, there is simply no way to copy/paste a set of processes on each new campus. Rather, you need to gain an understanding of the institution and the property itself and customize your approach based on the circumstances at hand.…

From RA to Operations Director – with Jeremy Steed

Join the Conversation From RA to Operations Director – with Jeremy Steed   Time management. Customer service. Conflict mediation. Critical thinking. Teamwork.   Whatever your motivation for becoming a resident assistant, the position allows you to hone a number of incredibly valuable skills that carry over to any career you might choose to pursue. And…

“How to Create – and Maintain – Healthy Student Life”

As we close out one school year and are deep in preparations for a new one to start in just a couple of months, take the time to read this great, thought-provoking article from The Presidency. It is relevant whatever your role may be in higher ed.  NASPA President, Kevin Kruger, offers common sense, comprehensive…

Making the Recruitment Process a Positive and Effective Experience

Recruitment is such an exciting time. We are given the opportunity to look at our team, see how we’ve grown, and find new members to bring into the fold. While recruitment has never been my primary job, I have always enjoyed the process. It can also be a stressful experience…student affairs professional recruitment tends to…

Why On-Campus Student Housing Matters

Capstone On-Campus is excited about the unveiling of our new blog entitled, “Student Housing Matters.”  Our goal is to provide a forum for important matters related to on-campus student housing, as well as a place to provide thought leadership on why we believe (and are passionate about!) that quality on-campus student housing matters. Why do…