Solving Complex Problems in Student Housing – with Kern Williams

LISTEN HERE: As you rise through the ranks of a career in student housing, you face more and more complex problems. Imagine, for example, taking on a site that has occupancy concerns, building issues AND staffing challenges. So, what do successful leaders do to avoid overwhelm and focus their energy on finding solutions? Kern Williams…

COCM’s 2021 Virtual Annual Meetings

Every year, the employees of COCM come together in January and February to connect, share best practices, and learn about the latest trends in student housing. It is a time of joy for us because our staff is spread out across the nation throughout the rest of the year – from Boston to California! This…

Marketing & Leasing in the Student Housing World – with Brittany Pieper

How do you design a marketing plan that attracts residents to a particular student housing community? What if you’re responsible for promoting 35 different sites, each with their own unique culture and set of amenities? Brittany Pieper is the Site Marketing Coordinator for COCM, where she works with our 35-plus partner institutions and their onsite…

3 Management Tips That Create A Rockstar Leasing Team

We asked COCM’s Student Housing Marketing expert, Brittany Pieper, for her top three management tips to create an amazing leasing team. There are so many things you can do day-in and day-out, but implement these three first — and see the difference in your student housing success. Serve More Than You Take Serve more of…

The New Normal of Conference Services – with Christine Sismaet

The conference services team at the University of Washington was looking forward to serving 11,000 overnight guests and facilitating 200 overnight conference sessions this summer. But 2020 had other plans, and though the campus did not close, Christine Sismaet and her team had a very different season than expected.  Christine is the Operations Manager of…

Utilizing Conferences and Summer Programming for Income Growth

Conferences and summer programs offer institutions an opportunity to generate revenue that can reduce the financial burden placed on students during the academic year. And it’s not just housing – a strong, efficient summer program brings revenue to other campus entities as well, including dining services, athletics, facilities, and even academic departments. Developing these programs…