Student Satisfaction

Marrying Access + Excellence in Higher Ed – with Dr. Eileen Strempel

How can we be elite without being elitist? Today, I’m joined by Dr. Eileen Strempel to discuss the marriage of access with excellence in higher ed. She shares her commitment to being an unabashed champion of transfer students and describes our responsibility to be responsive and welcoming to the shifting demographics of the student body.

21st Century Challenges Facing Higher Education – with Brian Mitchell

Join the Conversation Podcast 21st Century Challenges Facing Higher Education – with Brian Mitchell There is no doubt that institutions of higher learning face a number of challenges, not the least of which is an unsustainable financial model. Tuition, fees, room and board no longer pay the bills—despite sticker prices as high as $72K a…

Ribbon Cutting at UMass Boston’s New Residence Hall

UMass Boston excited to open its first-ever residence Students now can truly call UMass Boston home. This past Tuesday, Mayor Walsh, Interim Chancellor Katherine Newman, University of Massachusetts President Marty Meehan, local elected officials and university supporters gathered to celebrate a ribbon cutting for the very first residence hall at the University of Massachusetts, Boston…

Understanding Diversity of Sites – with Brian Kraft

Join the Conversation Podcast Brian Kraft on Diversity of Sites When it comes to student housing, there is simply no way to copy/paste a set of processes on each new campus. Rather, you need to gain an understanding of the institution and the property itself and customize your approach based on the circumstances at hand.…

How I Got Into Student Housing: Kelly Podach Francis

Join the Conversation Podcast How I Got Into Student Housing – with Kelly Podach Francis When a residence hall comes in under budget, that money can be invested in the building itself. But how do you make decisions around what improvements to prioritize? Kelly Podach Francis designs an action plan based on student feedback, and…

Driving Innovation at the Urban Research University

Join the Conversation Podcast Driving Innovation at the Urban Research University – with Harlan Sands How can an urban research university serve as an anchor for its community—attracting employers and giving talent a reason to stay in the city after graduation? Harlan Sands believes that the key is to serve as a hub of innovation,…

Rebuilding the Reputation of a Struggling Site

Join the Conversation Podcast Rebuilding the Reputation of a Struggling Site – with Jeremy Steed ‘We came in humble and approachable, wanting to collaborate.’ How do you turn around a student housing site that has spiraled into decline? Where do you begin when all of the problems—occupancy, reputation and facility issues—are intertwined? How do you…

Going Above and Beyond for Students

Marshall University, one of COCM’s campus partners, planned a surprise for one of their students this past week at graduation. Claudia Lea, one of over 1700 students graduating, was taken aback when Marshall University’s president, Jerome Gilbert, announced that her father, Major Brett Lea, had recorded a video to share from Germany where he was…

“How to Create – and Maintain – Healthy Student Life”

As we close out one school year and are deep in preparations for a new one to start in just a couple of months, take the time to read this great, thought-provoking article from The Presidency. It is relevant whatever your role may be in higher ed.  NASPA President, Kevin Kruger, offers common sense, comprehensive…

“Do Bold Experiments That Are Cheap to Try Out”

Recently, I watched a TED Talk by New York City’s Transportation Commissioner, Janette Sadik-Khan. Sadik-Khan discusses projects that transformed the streets in all five boroughs of NYC. Listening to Sadik-Khan describe the renovation of 26 acres of space (including Times Square), changing the aesthetic of public areas, improving the efficiency of the buses, and increasing…