The ACE Fellows Program – Focusing On Facilities in Student Attainment

As Doug Brown noted in a post on this blog earlier this summer, student facilities play a major role in higher education advancement and student success and degree completion.  The American Council on Education (ACE) Fellows Program has had the opportunity to work with Capstone On-Campus and Ball State University (IN) on this key issue.…

The College Advantage: Weathering the Economic Storm

If you have a day when you wonder if working in Higher Education or supporting students has value, read this report.  You will soon find your work does matter. The Georgetown University Center on Education and the Workforce produced a report on the economic recovery and its relationship with college graduates: “Many of the stories…

Connecting with Prospective Students

Just in case you missed the essay written by Catherine Sloan for Inside Higher Ed, I am providing the link.  Ms. Sloan offers a perspective which applies not only to recruiting students to a campus, but serving them after enrollment.  Her words offer a clear reminder that we must never stop seeing through the eyes…

Inside MassArt’s New Residence Hall

Interesting elements in the new residence hall at MassArt. Great example of an institution that is “getting it right” in regards to offerings to their students. What remarkable features have you incorporated (or seen at other campuses) in your residence halls?

Student Housing through an International and Technological Lens

In student housing, many things clamor for our attention day in and day out. Sometimes it is something small, while other times it’s more challenging like working with a student/parent on a concern or tackling increasing retention on campus. Though it often feels like trying to juggle about a dozen balls at once, there are…

Are Student Residents Customers?

I recently read an article published by the non-profit Center for American Progress and it really got me thinking. I’ve always had strong feelings about treating our residents as customers. It’s hard to get around the fact that they are customers as they pay to live in housing.  But if the adage “the customer is always…

Economic Mobility

A study on Economic Mobility released by the Pew Charitable Trusts, reports that the majority (84%) of American adults continue to make more money than their parents did after adjusting for inflation. But it may be getting harder to climb to the higher rung(s) and the “rags-to-riches” stories we love to hear about, mostly happen in…

Interesting Data Concerning College Students and Handheld Devices

You live on a different planet if you do not know how addictive digital devices have become, particularly with early adopters who are generally young folks. In the article linked below, you will learn that 67% of the college students in this sample cannot go more than one hour without using some sort of digital…

From Seth Godin’s Blog: Usually, a lot is insufficient

Interesting Seth Godin blog on exceeding expectations. Click Here  I particularly like this: “Marketing isn’t merely bragging. Marketing creates a culture, tells a story, and puts on a show.” What stories can you tell about exceeding expectations with your housing program?