Student Housing Property Manager 

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Baltimore, MD

Job Title: Student Housing Property Manager 

Location: 929 Apartments servicing Johns Hopkins Medical Campus in Baltimore, MD

Reports to: Regional Vice President 

Salary: $80,000.00-$90,000.00 per year and competitive benefits package

FLSA Status: Exempt


The Student Housing Property Manager will provide overall leadership for the student housing community. Areas of responsibility include but are not limited to communication liaison between ownership and key stakeholders; fiscal oversight; management of accounts payable and receivable; enforcement of housing agreement terms; supervision of facility maintenance; and supervision of professional staff. The responsibilities of the Student Housing Property Manager require a combination of managerial and interpersonal skills aimed at supporting his or her staff and residents while running a fiscally efficient operation. The Student Housing Property Manager must work collaboratively with all stakeholders to ensure this obligation is met. The ideal candidate for this position is enthusiastic, possesses a strong work ethic and good interpersonal skills.   

Essential Duties and Responsibilities

  • Day-to-day oversight of the COCM staff within the community.   
  • Oversee human resource functions such as benefits, worker’s compensation claims, payroll processing, hiring, training and evaluating direct and indirect reporting staff.   
  • On site coordination, communication and liaison with all stakeholders.   
  • Distribute regular status reports about the residential community including a weekly operations report and leasing status report.   
  • Support and execute leasing, marketing, and residence life initiatives for the community.   
  • Provide fiscal oversight by creating, implementing and managing the operating and capital budgets. This includes developing annual budget proposals, presenting budgets to the Owners for approval, ensuring all expenditures fall within budget expectations, planning for unexpected expenses, tracking and approving expenditures, accounts payable functions, submitting monthly budget variance explanations, and communicating with corporate accountant.   
  • Perform monthly reviews of financial statements 
  • Perform delinquency reviews and manage collections/eviction follow up.   
  • Ensure execution of daily facilities maintenance, preventative maintenance plan, grounds, and housekeeping.   
  • Identify vendors and negotiate contracts for services provided.   
  • Manage annual “turn” of apartments between contracts including communication with vendors and walking apartments for final preparation prior to move in.    
  • Participates in 24-hour facilities maintenance emergency response rotation while documenting incidents. Being on duty requires the Director be within a 30-minute response radius of the community.
  • Oversee marketing efforts for the community. 
  • Assist in the creation of annual marketing plan
  • Meet and engage with University department staff and Johns Hopkins personnel
  • Create avenues of marketing opportunities within local community  
  • Other duties as assigned.     

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced.   The noise level in the work environment is usually moderate.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk, climb stairs and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience/Skills Required:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   

  • Master’s degree in Student Personnel, Higher Education or Business or a related field of study.  
  • 3-5 years of experience in Housing/Residence Life at a College or University, Property Management or related experience
  • Experience working with student populations.  
  • Must possess strong interpersonal, communication (oral and written) skills, and computer competency.  
  • Experience in facilities management or asset management including management of operating and capital budgets.    

Other Information

Salary commensurate with experience. Competitive benefits package, including health benefits, dental benefits, vision coverage, and 401K.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible.

To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications, and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.