Assistant Director of Maintenance

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Baltimore, MD

Job Title: Assistant Director of Maintenance

Location: 929 Apartments serving Johns Hopkins University Medical Campus

Reports to: Director of Operations

Salary: $65,000-$75,000 per year and a comprehensive benefits package

FLSA Status: Exempt


The Assistant Director of Maintenance is responsible for coordinating and supervising the work of maintenance employees and contractors in the general maintenance and upkeep of buildings, grounds, and equipment for a student apartment community. This is a working supervisor position, which includes completing work orders and facilities oversight as well as administrative duties and training of staff. Duties include but are not limited to general maintenance, HVAC, electrical, plumbing, landscaping, advanced supervision of all major trades, on-call, budget and resident satisfaction. Projecting a professional image through interactions with all internal and external customers is essential.

Essential Duties and Responsibilities

  • Maintains proper levels of inventory and maintains organization of maintenance shop and storage. 
  • Orders, receives, and tracks all maintenance supplies as needed with supervisor’s approval. 
  • Orders, receives, and tracks all parts and furniture as needed with supervisor’s approval. 
  • Act in accordance with allotted budgets.
  • Maintains an audit of all site equipment. 
  • Ensures the completion of all maintenance service requests. 
  • Creates, distributes, and updates the status of work orders in Property Boss.
  • Generates and distributes work order reports to maintenance staff members.
  • Assists and evaluates facility staff members.
  • Administers all key systems.
  • Conducts regular inspections of the community. 
  • Maintain accurate maintenance records and documents.
  • Assists with damage inspections when rooms / apartments are vacated. 
  • Assists with coordination of summer turn maintenance processes. 
  • Assists with the completion of work orders in building and retail spaces.
  • Hires, supervises, trains, and evaluates Maintenance Supervisor, Technicians, Porters and Custodians. 
  • Audits staff members equipment and tools.
  • Creates and maintains maintenance rotation on-call schedules.
  • Works with janitorial vendor to coordinate well-regulated custodial program. 
  • Oversee and plan preventative maintenance tasks and maintenance projects. 
  • Assists with coordination of summer conference planning, move-in and move-outs.  
  • Assist with coordination of all administrative aspects of move-in and move-out processes. 
  • Compile information and maintain records for weekly reports. 
  • Communicate and coordinate vendors for maintenance supplies and service needs. 
  • Other duties as assigned.

Crisis/ Emergency Management:

  • Participates in 24-hour emergency response rotation. 
  • Responds to emergency calls by assessing the situation and determining the best course of action. 
  • Documents incidents.

Supervisory Responsibilities 

Directly supervises the Maintenance Supervisor, Technicians, Porters and Custodians. Carries out supervisory responsibilities in accordance with organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level is usually moderate.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit.  The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision.

Education/Experience/Skills Required:

  • High school diploma or GED.  
  • 3-5 years’ experience in property/apartment maintenance or facilities management.
  • Experience in high rise, major building systems a plus (HVAC, plumbing, elevator etc)
  • Experience working with student housing or facilities management 
  • HVAC certification 
  • Must be proficient in Microsoft Office (Word, Excel and E-mail).
  • Must have troubleshooting and diagnostic skills.  
  • Must provide the best service possible for our customers.   
  • Ability to move / lift up to 50lbs and navigate up and down stairs.

Other Information

Salary commensurate with experience. Competitive benefits package, including health benefits, dental benefits, vision coverage, and 401K.

If you are unable to apply because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible.

To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications, and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.