Assistant Director of Housing and Residence Life

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Scranton, PA

Job Title: Assistant Director of Housing and Residence Life

Location: Marywood University in Scranton, PA

Reports to: Director of Housing and Residence Life

Salary: $55,000-$60,000 per year and a comprehensive benefits package

FLSA Status: Exempt 


The Assistant Director of Housing and Residence Life supports student development and growth through creating a positive residence hall environment steeped in community development. Under the direct supervision of the Director of Housing and Residence Life, the Assistant Director of Housing and Residence Life is responsible for overseeing all administrative tasks associated with housing assignments and occupancy management at Marywood University. 

Essential Duties and Responsibilities

  • Duties include day-to-day oversight of office operations.
  • Supervise various levels of staff members, including Operations Coordinator and office student staff.
  • Oversee housing assignments and occupancy management.
  • Assist in creating a sense of community for the resident experience and encourage opportunities for student growth and development.
  • Represent the site and provide communication about the residential community to campus partners, owners, and COCM corporate staff.
  • Interpret Housing and Residence Life policies to residents and parents and communicate their perspectives to the University administration and governance committees.
  • Distributes weekly status reports about the residential community including a weekly operations report and leasing status report.
  • Serve on university committees as appointed and prepare reports, proposals and related correspondence in response to requests of residents, parents, faculty, and staff.
  • Fill in for Director when appropriate in the Director’s absence.
  • Maintain confidentiality in all matters.

Facilities and Maintenance:

  • Works directly with maintenance staff to ensure completion of work orders in a timely manner. 
  • Works with maintenance to ensure rooms are move-in ready prior to occupancy.
  • Walk buildings to ensure cleanliness and life safety standards are being maintained.

Marketing and Leasing: 

  • Participates in various recruitment events to market the residential community to prospective residents as requested.
  • Maintain the Housing & Residence Life website.


  • Manages housing application, selection, and assignment process, including communication with students.
  • Assign housing assignments and meal plans.
  • Assist in the day-to-day housing operations activity including hall openings/closings, room assignments and changes, break housing, roommate conflicts, maintenance concerns, etc.
  • Manage department projects/initiatives at the direction of the Director of Housing and Residence Life.

Residence Life: 

  • Assist in developing and implementing learning objectives and assessment methods to ensure a variety of appealing educational, cultural, social, and spiritual development programs to enhance the learning environment. Impactful programming would occur both on a small scale in the residence halls, and on a large scale on campus, during the academic year. 
  • Serve as a conduct officer to educate students on University policies, the Student Code of Conduct, and personal decision making. 
  • Participate in after-hours on-call emergency response rotation.  

Other Duties:

  • The Assistant Director position requires a regular workday with frequent responsibilities in the evenings and weekends. 
  • Other duties as assigned.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level is usually moderate.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk, climb stairs and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience/Skills Required:

  • Bachelor’s degree in a related field of study.  
  • 2-3 years of full-time experience in Housing/Residence Life at a College or University.  
  • Must have comfort and confidence in managing confidential crisis issues.
  • Must possess effective skills in customer service, conflict resolution, group facilitation, leadership, and organization, computer competency, and the ability to work with a diverse population. 
  • Must understand and appreciate the University’s Catholic mission and values.

Other Information

Salary commensurate with experience. Competitive benefits package, including health benefits, dental benefits, vision coverage, and 401K.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible.

To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications, and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.