Apartment Maintenance Technician

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Boston, MA

Job Title: Apartment Maintenance Technician

Location: University of Massachusetts Boston      

Reports to: Maintenance Supervisor   

Salary: $24.00-$26.00 per hour and a comprehensive benefits package    

FLSA Status: Non-Exempt  


The Apartment Maintenance Technician is responsible for all aspects of facility maintenance, renovation, and repair for a student residential community. The Apartment Maintenance Technician is considered essential personnel. Duties include but are not limited to general maintenance, HVAC, electrical, plumbing, shared on-call responsibilities. Preventive maintenance and resident satisfaction. Projecting a professional image through interactions with all internal and external customers is essential.

Essential Duties and Responsibilities

  • Completes interior and exterior maintenance projects as set forth by the Maintenance Supervisor to ensure quality repairs.
  • Responds to all maintenance requests within 24 hours.
  • Conducts daily general inspections of assigned buildings.  Reports persistent findings of these inspections to Maintenance Supervisor with appropriate recommendations for proactive solutions.
  • Monitors snow accumulation to ensure steps are taken to prevent ice build-up on the property.
  • Performs general furniture repair, painting during non-turn periods, general plumbing, some appliance repair, minor electrical repairs, HVAC repairs, and minor carpentry.
  • Performs inspections when units are vacated.
  • Participates in a 24-hour emergency maintenance on-call schedule on a rotating basis.
  • Responds within 30 minutes for emergency calls
  • Performs inspections and preventive maintenance of HVAC systems, mechanical systems.
  • Attends facilities meetings as scheduled.  
  • Escorts contractors onto the property.
  • Assist with room set-ups and furniture movement.
  • Completes paperwork-i.e. weekly fire panel and vandalism reports.
  • Works mandatory overtime with no approved leave during the Turn period.
  • May require mandatory weekend hours during certain events, emergency situations, or snow removal.
  • Help and assist in the removal of trash compactor containers
  • Completes all Other duties as assigned.
  • Punctual attendance is required.

Work Hours:
Flexible hours (40 hours/week between 7:00 am-7:00 pm all days) and serving on an on-call maintenance rotation. 

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The ability to work overtime during key times of operational demand is necessary. While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions, and risk of electrical shock.  The noise level in the work environment is usually moderate.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision.

Education/Experience/Skills Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • High school diploma or general education degree (GED)
  • 1-2 years general maintenance experience.
  • Must be proficient with the use of hand and power tools. 
  • Must have troubleshooting and diagnostic skills. 
  • Must be a team player, yet very capable of working individually and strive to provide the best service possible for our residents & customers. 
  • Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.  All must be completed in English.
  • Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables.

Other Information

Competitive benefits package, including health benefits, dental benefits, vision coverage, and 401K. Salary commensurate with experience. 

If you are unable to apply because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible.

To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications, and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.