Apartment Maintenance Supervisor

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Salisbury, MD

Job Title: Apartment Maintenance Supervisor

Location: University Park Apartments, Salisbury, MD 

Reports to:  Director of Affiliated Housing 

Salary: $50,000-$55,000 and competitive benefits package

FLSA Status: Non-Exempt 


University Park Apartments is 253 apartment units of 4×4, 4×2, 2×2 and 2×1 units totaling 890 beds, with community clubhouse, volleyball, swimming pool, and fitness center serving the students at Salisbury University. 

Under the direct supervision of the Director of Affiliated Housing, the Apartment Maintenance Supervisor is responsible for all aspects of facility maintenance, renovation, and repair. The Apartment Maintenance Supervisor is on-call 24 hours per day, 7 days per week, as primary on call and/or to back up the maintenance technician on-call for facility emergencies, on a rotating basis. The Apartment Maintenance Supervisor is also responsible for completing work orders. This is a working supervisor position.   

Essential Duties and Responsibilities

  • Supervise, train, and evaluate maintenance technicians, contract custodian(s), contract painter (s) and contract groundskeeper(s), per site staffing needs/operations. 
  • Motivate, encourage, strengthen, and empower staff to grow and develop within their role. This includes identifying professional development opportunities to ensure their success and the overall betterment of the properties and facilities.  
  • Assists with managing contracts with outside vendors including solicitation of bids, serving as a liaison for contracted services including but not limited to HVAC, snow removal, and construction projects and evaluating the quality of work.   
  • Receive, assign and track and complete work orders. Develop a student-centered approach to managing work orders and repairs throughout the building.   
  • Communicate appropriate information in an effective manner with staff, residents, parents, vendors, contractors, etc. Communicated should be excellent both orally and written.  
  • Assess buildings’ conditions and make recommendations for long term capital improvements.   
  • Implement and oversee proactive interior and exterior maintenance programs to ensure quality repairs.   
  • Monitor facility for quality workmanship.   
  • Maintain inventory of tools and equipment.   
  • Secures appropriate insurances and paperwork from vendors. 
  • Conduct daily site and periodic unit inspections.   
  • Creates and participates in on-call maintenance rotation for emergency and after hour response. 
  • Maintain project log of site maintenance.   
  • Participate in developing and monitoring the site-operating budget related to facilities.   
  • Coordinate response to all resident maintenance requests within 24 hours.   
  • Perform monthly inspections of the HVAC units and change filters quarterly as required by the manufacturer of the system.   
  • Perform monthly inspections of areas prone to microbial growth.   
  • Perform monthly inspections of all exhaust fans.   
  • Conduct quarterly key/fob/access proxy audits of all site staff and resident keys/fobs/access proxy.   
  • Order necessary supplies and tools to ensure the shop remains stocked for all needs. 
  • Organize and oversee the summer turn process to include coordinating the schedule of contractors and staff.  
  • Oversee general furniture repair, painting during non-turn periods, general plumbing, some appliance repair, minor electrical repairs, and HVAC repairs.   
  • Monitor roof for leaf buildup and other debris in gutters.   
  • Assists with bid creation, review and implementation. 
  • Assist with budget development. 
  • Monitor sump pumps to ensure they are in good working condition.   
  • Coordinate and/or conduct preventive maintenance.   
  • Coordinate and organize bi-annual health and safety inspections.   
  • All things facilities related throughout entire property.  
  • Monitors fire alarm, door access controls, breezeway accountability and camera system cleaning. 
  • Other duties as assigned.    

 Supervisory Responsibilities:    

  • Manages maintenance technicians, contract custodian and contract groundskeeper and other facilities related positions as deemed by Director.   
  • Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.   
  • Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.  

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level in the work environment is usually moderate.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision.

Education/Experience/Skills Required:

  • High school diploma or general education degree (GED).
  • Five (5) + years of experience in the maintenance field and experience with the implementation of capital projects and experience in student or multi-family housing or in a higher education environment.   
  • Most beneficial to have had supervisory experience of multiple positions/people.     
  • Must be proficient with the use of hand and power tools.   
  • Must be proficient in Microsoft Office (Word, Excel, and E-mail).   
  • Must have troubleshooting and diagnostic skills.   
  • Must be a team player, we all must work together as we strive to provide the best service possible for our customers.  

Other Information

Applicants must be able to pass a pre-employment background check and drug screening.

Competitive benefits package, including health benefits, dental benefits, vision coverage, and 401K.

If you are unable to apply because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible.

To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications, and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.