COCM works with our university and owner partners to plan for and monitor success in a variety of ways. We have found the most effective way to plan for success is to begin with a consulting program we call Fresh Eyes. This service helps ensure the housing community we will manage is best positioned to do two things: First, work well with the entire campus housing program and second, enhance the university’s ability to recruit and retain students. Fresh Eyes consulting is a quick and efficient process, completed in only three days on the campus.
Once operational, we define success as the community’s ability to stand alone both operationally and financially. We monitor this through a variety of services and tools such as our detailed budgeting process, asset management, capital planning and implementation, and monitoring insurance compliance.